FAQ

Yes. While Ptarmigan Owner's Association will purchase insurance for the village structures, you will need to purchase insurance for the items inside of your cabin, should the worst happen.

We are sorry, but we do not allow pets. We are in bear territory. Bear sightings have been noted in our area.

Pets make bears extremely dangerous as they will go after your pet, which will lead the bear straight to you.

You may book on Airbnb, Home Away, VRBO or others.

However, we encourage you to book directly with us to avoid their service fees.

Call us at 406-862-3594 to speak to a real person!

Properties include bedding, pillows, towels, and a fully equipped kitchen that includes plates, silverware, pots and pans, coffee pots and crock pots.

 

Essential supplies like soap, shampoo, toilet paper, paper towels, dish soap and dishwasher pods, sponges and garbage bags are provided, but not restocked during your stay.

CHECK-IN: 4:00 PM or later.

CHECK-OUT: 10:00 AM or earlier

Door codes are programmed to activate at check-in and deactivate at check-out times unless other arrangements have been made with the Front Office.

30+ days before arrival:	Deposit 100% refunded
15–29 days before arrival:	Deposit 50% refunded
14 days or less:	Deposit is not refundable

                                  

Refunds will be processed to the original form of payment. Processing times may vary.

No damage deposit is collected.

50% of the total is due at the time of booking.

Remaining balances are due 14 days before check-in.

However, you must leave the rental in the same condition as you found it. If there are damages, you will be charged for repairs or replacements.

That is a personal decision. Travel insurance may reimburse you if you cancel for one of their covered reasons. Please do your research, and visits sites like Allianz Travel Insurance  for more details. 

Each property has a maximum occupancy determined by fire codes.

Exceeding the maximum occupancy is not allowed.

It will result in evictions for guests and violations and fines for owners.

If your pool card is lost, damaged, or not returned to the condominium, you will be charged a replacement and administrative fee.

Quiet hours are from 10:00 PM to 8:00 AM. Owners and guests are asked to avoid loud music or excessive noise. Disruptive behavior during these times may result in a violation notice and fine for owners or  immediate eviction without refund for guests.

After owners or guests check out, we are required by state law to use a licensed housekeeping service. 

Housekeeping fees are applied to all guest reservations and are billed to all owners following their stay.

Additional housekeeping services may be available for an additional charge.

For stays longer than 10 nights, we suggest arranging a mid-stay cleaning.

The Village has WIFI in the Pool House, Laundromat and Office buildings.

For renters, owners must supply internet and/or streaming TV services within their units, which most do.